Contact information

If you have any questions about your order or this Shipping Policy, please contact us at:

📧 Email: admin@alitzel.store
🌐 Website: alitzel.store

 

Response Time: Within 24–48 business hours

Please include your order number (if applicable) so we can assist you as quickly as possible.

If you’re contacting us about an order, please include:

  • Full Name

  • Order Number

  • Email used at checkout

  • Description of the issue

  • Photos (if item arrived damaged)

This helps us resolve your issue faster.