Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping, processing times, and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (sales, holidays, product launches), processing times may be slightly longer.

If there will be a significant delay in shipment, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on location, carrier delays, weather, or customs processing (for international orders).

3. Shipping Locations

We currently ship to:

United States
Canada
United Kingdom
Australia
India

If your country is not listed at checkout, please contact us at alitzel1899@gmail.com to inquire about availability.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. International Shipping & Customs

For international orders:

Shipping times may vary due to customs processing.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
We are not responsible for delays caused by customs.

6. Delays, Lost, or Stolen Packages

We are not responsible for delays caused by the shipping carrier.

If your package appears lost:

Please contact the carrier directly using your tracking number.
If you need additional assistance, email us at alitzel1899@gmail.com.

We are not responsible for lost or stolen packages marked as delivered. Please ensure your shipping address is correct before placing your order.

7. Incorrect Shipping Information

If an incorrect address is provided at checkout:

We are not responsible for packages sent to the wrong address.
If the order is returned to us, additional shipping fees may apply to reship the package.

Please double-check your shipping details before completing your purchase.